Security
Security and data protection
What IT and data-protection reviewers usually ask, on one page. The legal detail is in the data processing agreement.
Where your data is
- Meeting content is stored in the EU, on Amazon Web Services in Ireland, and processed in the EU/EEA.
- Jurnie ApS is a Danish company. For your meetings, we act as your data processor under the GDPR.
Who else processes it
- Hosting and storage: EU (Ireland).
- Transcription: EU/EEA.
- AI analysis: EU/EEA.
- Meeting bot (optional): EU.
- Phone calls (optional): EU.
- Email connection (optional): EU.
- Error reports (pseudonymised): EU.
- The named list of sub-processors is in the data processing agreement.
Not used to train AI
- Your meetings are never used to train AI models, by Jurnie or by the AI providers we use. We've opted out of training with each of them.
Who can see what
- A new meeting is private to the person who captured it, until they share it with a colleague, a teamspace or the whole organization.
- Ask Jurnie, and AI tools you connect such as Claude or ChatGPT, reach only the meetings the person asking can open.
- Email (optional): only the person who connects their mailbox sees what Jurnie reads from it. Colleagues never do, and disconnecting stops it.
- Inside Jurnie, access to meeting content is limited to a few named engineers, and every access is logged.
- Multi-factor authentication on all admin and employee accounts.
Encryption and backups
- Encrypted in transit (TLS 1.2 or later) and at rest (AES-256).
- Daily encrypted backups.
Keeping and deleting
- Deleting a meeting removes it permanently, for everyone it was shared with.
- When your organization stops using Jurnie, its data is deleted as the data processing agreement sets out. An admin can ask for it sooner at support@jurnie.ai.
Meetings and the people in them
- No bot has to join: Jurnie captures from the desktop app, or from a phone on the table.
- Jurnie can email everyone invited, before the meeting, that you'll take notes with Jurnie.
- Phone calls: when someone calls your Jurnie number, they first hear a short notice that the call is captured. For calls you make, an admin can switch the same notice on for the whole organization.
- Voice recognition is for members of your organization only, never guests. Each member can turn it off, and an admin can turn it off for everyone, which deletes every voice profile.
- An admin can stop Jurnie drawing on earlier meetings for the whole organization, under Memory in the organization settings.
Documents
- Data processing agreement (PDF), including the security measures
- Privacy policy
- How Jurnie handles your data, in the help center
Security questions
- Need a security questionnaire filled in, or a call with someone technical? Email support@jurnie.ai.